Minor Project / Playplan


01/09/2022 - 01/12/2022 / Week 1 - Week 14
Ngu Kah Shin / 0347666
Minor Project/ B' in Creative Media / Taylor's Design School



  INSTRUCTIONS  

 



 Week 1: Introduction 
1.1 Class Lecture 
As the first Minor Project class, Mr Mike briefed us through the module structure and gave us a few tips and tricks to ease through the semester as this is a group-based work, collaborating with Computing school and EAP (Business) school.

Fig 1.1 Mr Mike in class

Tip #1
Choose a topic you are passionate about. This is a 3 months long work and you will be working with different people with different skills. It is important to keep yourself motivated and interested to produce quality work on time.

Tip #2
Choose right group members. Only 2 specializations per group. As a group, we must discuss respectfully, treat ideas and opinions with equal weight and only defend with facts and data. And there will be free riders. The earlier we go to Mr Mike, the earlier the problem would be solved.

Tip #3
Choose a capable group leader who can lead the team. A leader will be , obviously, leading the group and making sure everyone gets their work done on time so the submission of Final Assessment is of quality and not late. (Assessment hurdle: failing Final Assessment will result in failing the module.)

 
Fig 1.2 Project Briefing slides by Mr Mike

1.2 Supplementary info
Read:

1.3 Working documents
1. Googy Doc

2.0 Working documents


 Week 2: Introduction 
2.1 Class Lecture 

Today, Mr Mike explained the designing process, which has been made easy by Design thinking. Jobs like Chief design officer or Chief design innovator didn't exist back then. Now, however, companies now welcome designers into their management team because only a designer who understands design thinking is crucial in marketing products/services effectively. A designer simply comes up with an innovative solution to solve a problem. A designer does not necessarily overlap with art or anything that has to deal with visual aesthetics.

Fig 1.1 Design Thinking model example
IBM Design Thinking is a scalable framework to help teams understand and deliver continuously. The Loop is a continuous cycle of observing, reflecting, and making. Many other big companies also have their own set of design thinking framework, like Google!

Fig 1.2 Google's Design Sprint

Fig 1.3, 1.4 Design thinking models

Case study: Embrace Infant warmer
Embrace is a low-cost infant incubator for use in the developing world. Mr Mike used this as an example of how a group of 4 students from Stanford Univeristy who turned a class assignment into a real-life product by using Design Thinking.

Fig 1.5 Google's Design Sprint


 Week 3-6: Discovery
3.1 Contextual Research
Everyone in the group had a different topic to research about and I studied on the GogoKids mobile app. Here are all my findings compiled on Miro:



  key themes.

The categories found were:
  1. Verification to prove legitimacy (safety)
  2. Super-app features for attending/organizing
  3. Discussion space
  4. to-parents marketing
  5. Review & ranking
  6. Budget plan/ Budgeting activities
  7. Event kind (fun/educational/etc.) 

3.3 Interview
My teammates JiaSheng and Tressa were allocated to interview to collect consumer data. Here are their answers.  From there, I led my team to create user personas during class, and then we added them to our Miro board.
3.4 Problem Statement & How Might We?
By focusing on the target users, their needs and a found insight, we came up with a problem statement:
Homeschool parents K-12 need support to organise and curate learning or fun activities for their kids because finding compatible peers is very difficult.

From there, we came up with different How Might We statements to help us in our next step: Start designing!! We sought Mr.see Mike's help quite a bit at this stage because we were all rather confused. 


To make matters worse, we found out what Mr Damien from Futureverse (Industry partner) were trying to solve was really different from what we understood. We initially thought that we are designing an app dedicated to parents and kids to find activities that are fun and educational. What Mr. Damien really wanted was a mobile app for parents to plan activities and other parents can look for said activities and have their kids join them. 

But we were able to pick up our pace and continued building on our proposal which was due on Week 7. I created the user flow of our app and found prototype samples that can translate to our app design.



We also tried to come up with the branding direction. For the logo, Jia Sheng and I tried sketching on my iPad and this is a time-lapse of it. In the end, everyone agreed on this design. We weren't exactly satisfied, but we had to have something for the proposal presentation.






 Week 7: First proposal


 Week 8-14: Progressing...
As you scroll down, you might discover a few different sets of logos and posters of very different brandings. This is because our team went through several rounds of a complete overhaul of the branding direction.

Initial branding direction: 


There were many reasons why we changed our branding direction.Mr Mike suggested further developing the best direction further and ensuring that the elements are rationalized to connect with the brand’s values and personality. Graphic design peers should be more involved in this part of the design process- we also weren't communicating well as a group. The choice of illustration art style was also not rationalized and seems like it was by impromptu preferential choice. Advised to rationalize the choice and ensure that the chosen art style could sustain the other brand’s communication and personality expressions throughout all media.

With very little time left, we had to come up with another branding direction. Once again, I brought up my initial idea to my group mates about how the app should look fun and easy for less tech-savvy parents to use. Below here is a timelapse of my sketches to help develop the logo. Toward the end, other members joined in and provided their viewpoints on how the logo could be improved. 4 hours of work condensed into 30 seconds. Kinda crazy!


Something to note- the brand mascot? I came up with it. Let me have my moment!  The team loved it and we eventually went with it. I rationalized my idea with the fact the mascot could be like an assistant in planning the activities, which is the whole gist of the direction of the app. My group mate- Jia Sheng, suggested calling it Pal. Playplan's Pal! HOW CUTE

The thick strokes are also a representation of doodling with pencils, something people use when they plan events on paper. This also creates a more friendly approach, attracting all kinds of users- parents to kids. Thick strokes are bold and impressionable. My team agreed with the direction and we worked together, mixing all the design potions- POOF! 

Here is our second design direction!


 Week 15: Final Presentation!
Alas, we have come to the finishing line. The presentation went smoothly, and we were commended of our work from Mr Mike, Mr Damien and many others. I am satisfied with the outcome, and we hope you enjoy it too!


Figma mobile prototype:

Figma website prototype:


  REFLECTION  

Week 1:

In the first class, Mr Mike briefed us on the module structure and gave us a few tips and tricks to ease through the semester as this is a group-based work, collaborating with the Computing school and EAP (Business) school. Mr Mike also gave us a few tips- 1. Choose a topic you are passionate about. 2. Choose the right group members 3. Choose a capable group leader who is capable of leading the team. Generally, I felt pretty anxious having to work with people I have never worked with before, but we immediately divided tasks among ourselves to do some research on the topic. I was assigned to research a mobile app called Gogokids.


Week 2:

Today, Mr Mike explained the designing process, which has been made easy by Design thinking. Jobs like Chief design officer or Chief design innovator didn't exist back then. Now, however, companies now welcome designers into their management team because only a designer who understands design thinking is crucial in marketing products/services effectively. A designer simply comes up with an innovative solution to solve a problem. A designer does not necessarily overlap with art or anything that has to deal with visual aesthetics. This class nudged me to deeply consider what it takes to be a good designer. It is not easy but definitely fulfilling when the problem is solved. This week, we did some research on user personas- what kind of users will be using our app. I combed through several groups on Facebook and found that a lot of people don’t put their personal information up there, which made our user persona research thing rather difficult. We probably have to move on to online questionnaires, or interviews.

Week 3:


Since our leader has made the first draft of the questionnaire, we immediately began blasting out surveys to our user groups. In total, I was able to contribute the most responses, with about 41%. This survey thing is really tiring because our target users are generally older, like parents who are less tech-savvy. I had to really bend my back over them to make sure they did the survey to completion.

Week 4:

After using up my patience from working with parents to do the survey, we were told by Mr Damien that our vision of the project. We all felt very demotivated but decided to persevere because we don’t want to fail. LOL. Despite our hardwork from the past month, it was not all in vain, as some of the survey results (results from parents who homeschool their kids) )could be reused.

Week 5:

Today, we had a consultation again. During the online group meeting held on Tuesday evening, we were informed by our group leader that the person-in-charge of our project from Futureverse has a vision that's parent-to-parent communication instead of parent-to-facilitator (what we have been focusing on for our survey for demographic analysis). With this information updated to Mr Mike, he suggested we find 3 interviewees who are parents of homeschooled kids. This would have to be done very soon and we are nearing week 6 already. Our team and I had a discussion about how we can move forward and we continued updating our Miro Board (ideas, problem statement, etc.) and came up with the questions for the interviews.

Week 6:

Today, two of our groupmates couldn’t make it to class so I helped lead the rest to create the 4 user personas. With the user personas, we also settled the problem statement (on miro). The problem statement was voted in favor by the majority. We were also able to finish up the How Might We’s in class. Mr. Mike suggested that we start drafting up the proposal which should be done by end of week 7. I felt rather stressed out because we still don't have a brand direction at this point- how are we to make the proposal? Mr Mike also suggested to start allocating people to research the design solutions. 


Week 7:

To prepare for the proposal, I came up with the user task flow, and researched sample designs that translate our ideas visually, since we haven’t started designing the wireframe and whatnot. I like making user task flow. When it’s completed after hours of researching and using up my brain juice, I feel like I have solved a major problem. It feels really satisfying! I also provided assistance with anything lacking in the proposal presentation. 


Week 8:

Prior to the presentation, we were all over the place. Everyone was really stressed out but I think the proposal presentation went OK. Everyone did fairly well, given the time and preparation we had. After the proposal presentation to Mr Mike and Mr Damien, we compiled the remaining files and submitted them. With the proposal out of the way, this means that we can finally start to actually design our app because we can now see a concrete, shiny goal at the end of the finishing line. We know what to do now.


Week 9:

After getting the green light from Mr Damien on our proposal presentation last week, we continued working on our project. We had a consultation with Mr Mike in class which was really insightful. He gave us a clear direction of what assets are to be created to promote our app. This mostly applies to our Graphic Design peers, as they will be the ones creating the posters and social media posts, etc. Mr Mike also introduced Gantt Chart to us. It seems like a really effective tool to keep everyone on track.


Week 10:

This week was extra stressful. Whatever we have been working on seemed to be redundant because Mr Mike wasn’t positive about our art direction. After hearing his feedback, I do agree that our branding at this point was kinda wack. At this point, I felt like the whole group was really demotivated but we had to keep our spirits up in order to finish this project on time. 


Week 11:

Really, I don’t think there’s anyone to blame. I think we as a group failed to communicate effectively, hence the fallback on our project. So, Jia Sheng, if you’re reading this as well, I am sorry too. With other modules and freelance projects at hand, it was no surprise everyone felt stressed out. It is easy to point fingers but this week made me feel as if I have not contributed as much. If there were another chance of working on this, I would have been more verbal about my opinion and acted as the mediator of the group, making sure everyone’s voice is heard. There should have been more active discussions.


Week 12:

I’d say about 80% of the initial designs had to be scrapped. We had a meeting in a cafe, which I felt was really needed. We never really had a physical discussion other than the ones held in class. This felt refreshing like our groupmates were actually communicating and dare I say, bonding this time. We were able to solidify our branding direction. I am confident to say that I contributed a good amount because I stuck with what I told myself to do last week- to make sure everyone’s voices were heard. I asked everyone for their opinion from time to time to make sure we all agreed on whatever we were designing at that point. This session felt productive. I think we’re off to something good.


Week 13:

With a solid branding direction, I was able to start designing on Figma. I did as much as I could, but I think my progress is still not fast enough as we are running out of time. However, we did have a hiccup after consulting Mr Mike. Our leader informed us that Mr Mike was still unsure about the colors but I was hesitant to change the brand direction because it didn’t make sense with the timeline. They all agreed in the end. I hope I didn’t come off as pushy, but at this point all my peers were tired. We could either continue with what we all agreed on or take the risk of redesigning, which will push back our progress again. The graphic design peers seemed to like our current branding very much, and I trust them with branding. 

Week 14:

This week really just passed us all by. I approached JiaSheng on some of the UI/UX parts because his method of designing is really different from what I have encountered before. Even the methods used in my internship workplace are easier to understand than JiaSheng’s method! He was patient when explaining to me, but I was really just short on time, having to juggle between uni work and internship. I have mad respect for him. Thanks for working on the UI/UX part when I couldn’t. 

Week 15:

This week, I wasn’t able to contribute much since my internship has started already. I still managed to squeeze in one user testing session, which used up my work hours, but let’s keep this between you, me, and this doc. To be really frank, I’m just glad this is over. Everyone gave their best and we are all burnt out. We did not have a proper rehearsal before the final presentation but I believe we still did good (despite my mistakes during the presentation. Mr Mike’s frown during the mishap will be forever stamped in my mind). I’m thankful to my groupmates for pouring their heart and soul into this. Mr Mike has also been a really great lecturer, his consultations never failed to help us progress. Thank you Mr Mike, and, thank you to my team.


Comments